Read Our Reviews from Top Rated Dealer In Chagrin Falls, OH

Fidelity Auto Fidelity Auto
440-543-3555 $$$
M
Dec 7, 2023
I recently purchased a car from Fidelity Auto and it was an amazing experience! The staff was super helpful and patient, answering all my questions and guiding me through the process. They had a great selection of cars to choose from and I found the perfect one for me. The whole process was smooth and hassle-free. I highly recommend Fidelity Auto for anyone looking to buy a car.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
BA
Dec 6, 2023
This is my fourth car purchase from Fidelity from out of state. It’s my one stop shop for all my vehicle purchases. Ray is the ultimate professional. He got me the exact car I wanted at an incredibly great price and delivered to my front door. Couldn’t be happier. Oh, did I mention he took care of financing too. Thanks a bunch guys.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
KM
Nov 16, 2023
Our company recently bought a Lexus LS 460 from Fidelity Auto and from start to finish it was topnotch. Even the follow up phone calls after the purchase to make sure that we were happy was a pleasant surprise. I will definitely be recommending them to family and friends.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
MF
Nov 16, 2023
Great place to buy a vehicle! straight forward my kind of company!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
TL
Nov 2, 2023
This is my second purchase from fidelity auto and all I can say is that these guys are GREAT. They treat me right and helped me finance my car. Wonderful experience and I highly recommend them. Thanks fidelity auto, love my car 😃
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
ÃA
Oct 23, 2023
Proverbs 10:22 The blessing of the LORD brings wealth, without painful toil for it. God has blessed my household through an Expert Forex Trader, Mrs Trey Loudis whom i came across her reviews on Facebook while searching for Top Bitcoin Entrepreneurs. She traded for me with her Forex/Binary trading signals, and i earned $6,500 in just 7 days, I highly recommend her, Reach out to her via Email: treyloudis@gmail.com WhatsApp +14154849224
Facebook
Fidelity Auto Fidelity Auto
440-543-3555 $$$
JH
Aug 31, 2023
When someone totaled my 04 Element, I was grief-stricken. I looked on Car Gurus for another because I couldn’t imagine driving anything else. That’s how I found Joe, the “Element Guy” at Fidelity Auto. I felt completely at ease with him from our first contact. He really listened. He was honest and forthcoming. Photos on the site (including the underbody) accurately reflected the car’s condition. He reworked the numbers to fit my budget. I test drove the car that day. It was every bit the cherry Joe said it was, and they had done everything he said (new battery and tires, detailing). He was efficient with the paperwork and had the car ready to go on pick-up day. Back at the ranch, I waited for the other shoe to drop. It never did. CarFax came back clean, garage floor stayed clean, inspection at Honda was (yep!) clean. I’m delighted with my new-to-me Element. When I'm in the market for another car (Element or otherwise), Joe at Fidelity will be my first call. THANK YOU!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
S
Aug 5, 2023
Nice place pleasant staff. Diverse inventory
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
BM
Dec 24, 2022
It is my second vehicle from Fidelity auto and the experience has been wonderful. Ray was great helping us find the right jeep, spent time locating the right keep, highly recommended and would buy from them again .
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
CM
Nov 9, 2022
I had a great experience buying a car here. Both Joe and Victoria were extremely helpful. I highly recommend going here to make your next car purchase!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
DL
Nov 3, 2022
Best car buying experience ever! Victoria and Joe were incredibly friendly and had great communication skills. Joe helped me find the car that was exactly what I was looking for and Victoria encouraged a easy buying process. I highly recommend coming here to find your next car! Thanks Fidelity Auto!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
DC
Jun 1, 2022
Joe is just awesome. I happened to be riding by and fell in love with a 2016 QX50. Joe was 100% honest with me about the vehicle. I had my mechanic check the car out and Joe did exactly what he said he did to it. I could not be happier. I highly recommend this dealership to anyone. Too bad I can't give it more than five stars
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
TE
Feb 19, 2022
Mrs Sophia James . God I'll keep blessing you , I got my withdrawal yesterday. binary trader is still the very best platform I have experience myself, because they are very reliable and legit too, I invested $500 to earn $6,000.........everything was so easy than I thought, I kindly recommend Mrs Sophia James Her Email: sophiajames0122@gmail.com WhatsApp no:+13147629433
Facebook
Fidelity Auto Fidelity Auto
440-543-3555 $$$
CR
Jan 7, 2021
I purchased a 2015 Jaguar XF from Fidelity Auto today and it could not have gone any smoother. All of the staff were very helpful and friendly throughout the process. No other dealership I've visited has beat the quality and price point of Fidelity, I highly recommend purchasing any vehicle from them.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
MS
Dec 28, 2020
Incredible! Just amazing service from start to finish. Couldn't be happier
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
JB
Nov 5, 2020
My experience was definitely positive from initial meeting, to trading in my vehicle and driving off in new one. Very fair to deal with and negotiate!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
TE
Aug 21, 2020
Joe Perry was great, very professional, upfront & honest. Was treated with respect AND got an amazing deal Hands down on of the easiest vehicle transactions I’ve ever done 5 Stars Fidelity Auto !
Facebook
Fidelity Auto Fidelity Auto
440-543-3555 $$$
AW
Mar 10, 2020
I left with a smile on my face, very happy, recommend you go there.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
MW
Oct 29, 2019
I purchased a car out of state from Fidelity auto. Nick and the team at Fidelity auto were very helpful and friendly. When Nick wasn't available I felt that the team at Fidelity auto were reliable. Some dealerships seemed very wary when I told them my intent. I was never felt this way with Fidelity. Nick also picked me up from the airport. They were understanding and even seemed helpful during my prepurchase inspection. They worked with me on financing and when I decided to go an alternate route they didn't balk. Nick even overnighted me a temp plate, my prior one didn't make it home through three states of rain. Had some issues on my end during the purchase process and Nick was very accommodating to make things work. If I lived in Ohio I would refer Fidelity to family and friends, but I can tell those across the internet that Fidelity auto is a solid, reliable and all around great place to find a car.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
AA
Oct 13, 2019
Came all the way from Cincinnati to get a deal on a Bolt EV. Since the price was low and I was so far away, there was a risk in coming all the way up for a test drive and being disappointed. Nick at Fidelity was super helpful in communicating all about the car via text so that by the time I drove up for a test drive, there were no surprises. He even matched the trade-in of my car with Carvana's offer, which made things even easier for me. Very happy with my Bolt EV!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
RH
Oct 9, 2019
Great experience buying from Fidelity. Nick was super efficient and helpful throughout the whole process!
Facebook
Fidelity Auto Fidelity Auto
440-543-3555 $$$
TB
Sep 17, 2019
Thanks for an easy carefree transaction! Victoria I love my new car!! 🚗🚗🚗
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
JS
Sep 16, 2019
I received a lot of great vehicle information on my car. Very professional and helpful.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
IR
Jul 27, 2019
We had a great experience buying our 2016 RX 350 Lexus , initially they did not have exact vehicle in stock , however they worked with us patiently and located the right Lexus for us. we really enjoyed working with Ray to find the perfect car At unbelievable price, we highly recommend this dealership , thanks guys
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
JB
Jun 17, 2019
Andy was great to work with very helpful and understanding. the buying process went smooth and no pressure. his help and support after the sale has been great to. would totally recommend doing buissness with them.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
LJ
May 13, 2019
I recently purchased a car from Fidelity Auto. I worked with Andy, he was very professional and knowledgeable. I will definitely recommend Fidelity Auto and Andy!! Thanks for all your help!!
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
RD
Mar 6, 2019
Worked with Andy on purchasing a 2006 Grand Marquis. Everything went well. The process was efficient , flawless, and very low pressure, a highly recommended dealership.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
VT
Feb 23, 2019
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
RB
Feb 17, 2019
Nice selection if clean used cars. Joe was candid and forthright in his descriptions of each cars good and lesser points. No sakes pressure.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
DP
Feb 1, 2019
Where do you go when you've owned a car for 21 years, and you have to replace it with the one-and-only right car? FIDELITY! Jonathan and Joe are some of the nicest people on the planet. It took me a while to figure out what kind of car I wanted, which Fidelity helped me through that process. When I found the make/model I wanted, Jonathan worked daily to find the exact model, color, interior, low mileage, excellent condition, no accidents, ... and it h.a.d. to be a manual transmission. He found the car in California. I love my new, used car! The price was fair and honest. The car came through in the exact condition as it was rated. No surprises!! I haven't had any need for service, but I can tell that these guys will be there for me with any issues. As someone posted in their review, trust the process and trust these guys.
Google
Fidelity Auto Fidelity Auto
440-543-3555 $$$
★★★★★
92 Testimonials
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The reviews displayed may or may not be a complete set. Reviews may be removed if they:
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Customer Testimonials for Fidelity Auto

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Read More Reviews from - 2017 Reviews on Cars.com

Read more Fidelity Auto reviews on:  Cars.com!

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John L. via Cars.com Reviews - 2013 Ford E150 Cargo Van

"John and Joe are great to do business with. Very professional. They even warranty replaced an item they didn't have to. Great van buying experience."  --Seven Hills. Ohio

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Brittany B. via Cars.com Reviews - 2011 Ford Focus SE

"This is by far the best experience I have ever had buying a car... We had the pleasure of working with Jonathan and Joe... They both work so well together and made sure we were taken care of like royalty... The actual process of purchasing was also pretty pain free, we did most of it on the phone and when I came in basically all that was left to do was test drive and sign the papers... Most of the reason I chose this Dealer is because of the amazing reviews... If you are the kind of person who loves being backed in a corner ..., this is not the place for you. But, if you would like a relaxing, pain free experience to find your next vehicle, I would highly recommend Fidelity!"  --Brooklyn, Ohio

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Andrea Browning via Cars.com Reviews - 2003 Acura MDX

"We were beyond satisfied with our purchase experience! Thank you to Jonathon for helping our family find the perfect transportation for our busy lifestyle ! Will be happy to return when looking for another vehicle!"  --Westerville, OH

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Mitchell Friedman via Cars.com Reviews - 2014 Toyota Avalon XLS

"My family has purchased several cars from Fidelity over the past few years. Jonathan and Joe always provide great service. I rely on their judgement and integrity when purchasing a used car; and always receive a clean, serviced automobile at a fair price. We would not go anywhere else."  -- Shaker Heights, Ohio

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Gino Surace via Cars.com Reviews - 2014 Chevy Express Cargo Van

"Over and above expectations for customer service. The process was quick, easy and they completely accommodated my difficult schedule. Very happy with the van I purchased and will definitely shop there again in the future."  --Brunswick. Ohio



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Abby K. via Cars.com Reviews - 2009 Mercury Mariner

"Jonathan and Joe were great to deal with. Easy buying process, extremely responsive, willing to work with me and were very transparent and honest. No high pressure at all. I drove from Western PA to pick up the car and they were willing to meet my son and me to deliver it. Would absolutely recommend them for anyone looking to buy a car." --Pittsburgh, PA

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Bill B. via Cars.com Reviews - 2014 BMW 528 XI

"I have purchased 6 vehicles from Fidelity, and will not buy from anyone else. The team makes the process easy, no pressure and always willing to offer assistance. I trust their opinion and admire their integrity. First class operation. I have sent dozens of friends to Fidelity, and each one has had the same experience. My wife and I are fortunate to have a true friend in Fidelity!"  --University Heights, Ohio

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Marlie S. via Cars.com Reviews - 2015 Mitsubishi Outlander

"We recently purchased a car from Fidelity Auto. We called Jonathan to set up a test drive. When we arrived, he had the car ready to go, and we were out of there with our new car in an hour and a half--a record compared to our previous experiences buying from large dealerships. Jonathan was an amazing, personable, and no pressure salesman. From test driving to the buying process to even transferring from OH to PA, Fidelity Auto went above and beyond to ensure that our needs were met, and exceeded! After purchase, we realized that the fog lights were out, and Jonathan has set up a replacement of the lights AND detailing of our car. Now, that's customer service! I will continue to recommend Fidelity to all."  --Pittsburgh, PA

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Jim C. via Cars.com Reviews - 2004 Jeep Grand Cherokee

"Purchased a used Grand Jeep Cherokee from Joe Perry, the nicest guy you would want to meet, handled everything from the top very quickly and professionally on site. Victoria also was very friendly and followed up with all the necessary extras. Fidelity Auto will be our go to dealership from now on. We will also recommend to family and friends to check them out. Love that car!!"  -- Painesville Twp., Ohio

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